WHERE TO BUY

You can find code cards that work as Topps 3-D Live cards inside packs of Topps Series 1 Baseball cards and Topps Attax packs. You can purchase them at Target, Wal Mart, the Topps Online Store and your local hobby shop.

HOW DO MY TOPPS 3-D LIVE CARDS COME TO LIFE?

Topps 3-D Live cards (code cards found inside packs of Topps Series 1 Baseball and Topps Attax) come to life with the help of your webcam. You'll see them on your computer screen standing on top of your card and you can control the player with your keyboard.

TROUBLESHOOTING YOUR WEB CAMERA

I am sure I installed the 3-D Live software correctly, but I cannot see any video or I get an error message when starting the software.

• Make sure your web camera is plugged in and is installed correctly.
• Make sure that your web camera software is turned off before starting to use Topps 3-D Live.
• Make sure the only video you should see is the video inside the Topps 3-D Live Frame.
• Topps 3-D live works with most of the USB web cameras. It is not compatible with SD fire-wire camcorders.
• If you are still having connection issues, please email us at toppssupport@t-immersion.com

My video is blurry or goes in and out of focus

• If your web camera has auto focus, turn it off.
• Sometimes there is a thin film over the new webcams that is placed there to protect the lens during shipping. Make sure this film has been removed.

The lighting in my web camera seems too bright/dark.

• Many cameras use auto light sensors that adjust the light based on the background. You may need to turn off the automatic setting control in your software and adjust the light in the background.

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SOFTWARE INSTALLATION

Internet Explorer

During installation, I see a yellow ActiveX bar at the top of my screen and the installation appears to freeze.

• Click on the ActiveX Tab at the top of the screen and follow the instructions.

Firefox

When trying to install the application, I get a message that says "Please Close Firefox before installing"

• Make sure you have all browser windows closed. You must have the Internet Explorer and Firefox browsers closed to complete the installation.

Will I have to go through this process every time I download a player.

• No, it is only the first time you install the Dfusion plug in. Any other start-up will occur through the browser.

All Browsers

How do I uninstall the browser plug in?

• Go to All Programs->Total Immersion->Web Plug In and choose uninstall. Make sure all browsers are closed during the uninstall process. This may require you to restart your computer to complete.
• If you are still having installation issues, please email us at toppssupport@t-immersion.com

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SOFTWARE INITIALIZATION

The Software has installed correctly but seems to stall at the beginning of the initialization process. I have 2 web cameras plugged into my computer.

• A selection window will appear above the frame when you have multiple cameras. In order to continue installation, you must select which camera you want to use.

The software has installed correctly but seems to stall at the beginning of the initializing the software. I am positive I only have 1 camera installed on my computer.

• Ensure your Internet connection is still working.
• Make sure you are not trying to open multiple versions of the software at the same time. The software can only support one video screen open at a time.
• Restart your web browser.

I get a message that says: "Error when loading the player, please restart the application or contact support." What do I do?

• Make sure you are not trying to open multiple version of the software at the same time. The software can only support one video screen open at a time.
• Restart your web browser.
• If you are still having initialization issues, please email us at toppssupport@t-immersion.com

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CARD RECOGNITION

How close should I hold the card to get it to initialize?

• Hold the card steady about 3 inches in front of the camera.

I'm having a hard time getting the card to be recognized. What are some tips to get them working correctly?

• Not every card in the Topps deck works. Only the special code cards can be brought to life. Make sure the card you are using is a code card.
• Hold the card like you would hold a photograph, try not to cover the photo with you hand or fingers while showing it to the web camera
• If you are still having card recognition issues, please email us at toppssupport@t-immersion.com

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POSITIONING THE CARD AND OPTIMAL PLAY

• Once the card is recognized, move the card smoothly in front of the camera. Depending on the quality and speed of your web camera, moving the card too fast in front of the camera can cause the tracking of the card to be lost. It may take a couple of seconds to get used to, but after a little practice you will be able to tilt and move the card without ever losing tracking.
• Make sure there is not a lot of light reflecting off of the card and into the camera. It can make positioning the card more difficult.
• If you lose the tracking, simply put it back in front of the camera to reinitialize it.
• When you see yourself in the screen, present the card face up (player picture) towards the webcam and watch as the card magically comes to life. The card face will magically drop down to reveal a platform for your player to stand on.
• Each card its own interactive game to play. When you are ready to play the game, move your card to the angle/position you would like to play from. When you get to the correct angle, press the "R" key to release the player from the card. Now that the card is placed you can begin the game. Using your mouse, select the game difficulty you would like to play at and then press "S" to start the game. If you would like to change the player's location, you can present the card to the computer again and press "R" to re-attach the player to the card to move him again. If you are unable to find the optimum viewing angle for the game, don't worry. Just press "H" to put the card in an optimal location.

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TOPPS 3-D LIVE SYSTEM REQUIREMENTS

Windows Operating Systems:

• Windows XP
• Windows Vista

Minimum Windows Hardware Specs:

• 512 megs of RAM (1 gig or higher for Vista)
• P4 - 2 ghz processor
• USB 2.0
• 1024x768 display capability (video card + monitor)
• Internet Connection
• Internet Explorer 7 or Firefox 3

Mac Operating Systems:

• OS 10.6 Snow Leopard
• OS 10.5 Leopard
• OS 10.4 Tiger

Minimum Mac Hardware Specs:

• Intel Processor (does not work on PowerPC Macs)
• 512 megs of RAM
• USB 2.0
• 1024x768 display capability (video card + monitor)
• Internet Connection
• Safari 3.1.2

Any Mac purchased after August 2006 will work. Click the link if you're still not sure: http://support.apple.com/kb/ht1531.

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